Vinted Members Express Displeasure Over Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its sizing categories for female and kids' apparel without notifying all shoppers about the modification.
Digital Channels Backlash
Many shoppers and sellers are expressing on platforms claiming that product pages now present an altered size classification compared to what was initially listed due to the recalibration.
Vinted explained the revised method more closely matches similar services.
The platform has recommended to examine their items and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
User Accounts
One content creator, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: earlier, the service retracted a modification regarding delivery choices following member complaints.
